Job detail

An exciting opportunity is currently available to join a thriving, collaborative team at Waverley Social Enterprises on a F/T, permanent basis as a Sales Manager.

About Us:  Waverley Social Enterprises is a growing not-for-profit organisation driven by the vision to become Victoria's largest employer of people living with disabilities and a recognised leader in the disability supported employment services sector. We are committed to providing inclusive and meaningful employment opportunities for individuals living with a disability in a supported work environment, delivering significant positive social impact through the employment and training opportunities we offer.

Position Overview:  Reporting to the Chief Commercial Officer, we are seeking an experienced and dynamic Sales Manager to lead and support our growth through a range of improvements and change initiatives.

The Sales Manager will be responsible for developing and executing strategic sales plans, leading a team of 8 in total. This team will include Client Relationship Managers, Client Service Officers, and a Client Service Manager (4 direct reports in total). The Sales Manager will drive revenue growth, predominantly within existing accounts, while maintaining the commitment to social impact. This role requires a strong leader with a proven track record in B2B sales, process improvement, and strong team development capabilities.

Key Responsibilities:

• Strategic Sales Leadership: Develop and implement strategic B2B sales plans to achieve organisational revenue targets and expand market/ wallet share.
• Identify and pursue new business opportunities, fostering relationships with an enviable list of household brand clients. (L'Oréal, Dulux, Fyna Food, Sorbent, CFA, to name just a few)
• Lead B2B cross-selling initiatives to maximise business opportunities across various services and solutions.
• Process Improvement: Review existing sales processes and identify areas for improvement to enhance efficiency and effectiveness.
• Implement best practices and innovative solutions to streamline sales operations and improve customer satisfaction.
• Team Leadership and Development: Lead, mentor, and motivate a team of 8. This includes Client Relationship Managers, Client Service Officers, and a Client Service Manager. (Total 4 x direct reports.) Provide input and support marketing our commercial activities
• Foster a collaborative and high-performance culture within the sales team.
• Provide ongoing training and professional development opportunities to enhance team capabilities.
• Commercial Acumen: Analyse sales data, financial reports, and market trends to inform strategic decisions. Own the CRM function.
• Monitor and manage sales budgets, ensuring profitability and sustainability.
• Understand and manage key financial metrics, including margins and cost structures.
• Own the pricing process and modelling
• Stakeholder Engagement: Build and maintain strong relationships with key clients, partners, and stakeholders.
• Represent Waverley Social Enterprises at industry events, conferences, and networking opportunities to enhance brand visibility and reputation.

• Proven experience in a senior sales leadership role, leading B2B initiatives ideally in a service-based industry.
• Bachelor's degree in business administration, marketing, or a related field (Master's degree preferred).
• Demonstrated success in developing and executing B2B sales strategies and achieving revenue targets. Ability and desire to lead by example, with a track record of strategic business development, revenue generation, and successful account management
• Strong experience in process improvement and implementing sales best practices.
• Excellent leadership and team management skills, with experience leading teams of a similar size.
• Strong commercial acumen with the ability to analyse financial data and market trends.
• Exceptional communication, negotiation, and interpersonal skills.
• Passion for social impact and commitment to the mission of providing employment opportunities for people living with disabilities.
• Proficient in using EXCEL and Microsoft platforms.

• Experience working with disability employment services or related sectors.
• Familiarity with the not-for-profit sector and understanding of its unique challenges and opportunities.

• An opportunity to make a meaningful impact in the lives of people living with disabilities.
• A supportive and inclusive work environment.
• Competitive salary and benefits package.
• Opportunities for professional development and career progression.